Same Care Health Services is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us, including via SMS text messaging.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Phone number
- Email address
- Mailing address
- Appointment or service request details
- Insurance-related information (when applicable)
- Any other information you submit through contact forms or communication channels
We may also automatically collect limited technical information such as IP address, browser type, and pages visited to help improve our website and services.
How We Use Your Information
We use your personal information to:
- Provide and manage healthcare-related services
- Respond to inquiries and service requests
- Schedule appointments and send reminders
- Communicate important updates, notifications, or service-related messages
- Improve our website, services, and customer experience
- Comply with legal, regulatory, and operational requirements
SMS Text Messaging & Consent
If you opt in to receive SMS messages from Same Care Health Services, we may send you:
- Appointment reminders
- Service-related notifications
- Important updates related to your care or inquiries
SMS consent is not shared with third parties or affiliates for marketing purposes.
Your consent to receive SMS messages applies only to Same Care Health Services communications.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
- Authorized healthcare professionals involved in your care
- Service providers who assist with website hosting, communications, or operations
- Legal or regulatory authorities when required by law
All shared information is limited to what is necessary and handled securely.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no system is 100% secure, we take appropriate measures to protect your data.
Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve site functionality. You may adjust your browser settings to refuse cookies, though some features may not function properly.
Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent for communications at any time
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Same Care Health Services
Website: https://samecarehealth.com
Email: [email protected]
Phone: 516-881-6718
Same Care Health Services maintains strict standards for protecting your privacy online. Our Privacy Policy outlines how we handle personal information to ensure compliance with carrier requirements and deliver secure, transparent care.
Information We Collect
We collect personal information necessary to provide healthcare services, such as your name, contact details (email, phone, address), medical history, appointment preferences, and payment information. This may also include SMS opt-in consent for notifications about virtual or in-person visits, reminders, or health updates. We gather this data directly from you during registrations, consultations, or form submissions on our site.
How We Use Your Information
Personal information is used to schedule and manage virtual/in-person visits, deliver primary care, infectious disease treatment, or HIV prevention services like TELE PrEP/PEP, process payments, and send service-related communications. SMS consent enables appointment reminders or health tips, but it is not shared with third parties or affiliates. We also use it for service improvements and legal compliance, always prioritizing your care and consent.
Who We Share Information With
We do not sell or share your personal information with third parties for marketing. Limited sharing occurs only with trusted healthcare providers, labs, or pharmacies involved in your treatment (e.g., for test results or prescriptions), and only with your explicit consent or as required by law. SMS consent is not shared with third parties or affiliates. Government authorities may access data solely for regulatory purposes.
Your Rights and Choices
You can access, update, or delete your information by contacting us. Opt out of SMS anytime by replying STOP. We use secure encryption and retain data only as needed for care. Questions? Email [email protected].